Diagnosing checkout abandonment is one of the most important things you can do for your Zen Cart. Many shop owners are on board with making checkout shorter, easier, removing distractions and finding errors… But all of this falls short without measurable analytical data to track your progress.

We have recently seen a rash of hacked Zen Carts. This breach or hack has a multiple pronged attack, but is most readily and commonly identified by a bunch of spammy links in the store footer and/or store emails and/or a broken Zen Cart registration form. You can easily follow the numerous hack reports in the “Hack Attempts” section at Zen Cart. Note that this hack attempts to with some success download your entire database and more specifically tries to obtain customer credit card numbers. The spammy pharm links inserted into the site’s pages are the least of your troubles, as the entire Zen Cart store directory will likely have had its site wide file permissions all changed to be writable as well. Make no mistake this is a very serious breach and you need to act immediately.